Refund, Deposit and Rescheduling Policy

A £50 deposit is required to secure all standard appointments and will be deducted from the treatment cost. For consultation-only appointments, the deposit is retained as the consultation fee.

At least 48 hours’ notice is required to cancel or reschedule. One reschedule is permitted free of charge; each further change requires a £25 rescheduling fee. Deposits will be retained for late cancellations, missed appointments or arrivals more than 10 minutes late where treatment cannot proceed.

All model deposits are strictly non-refundable and non-transferable. Treatment packages are also non-refundable and non-transferable after purchase, except where required by law or where Belle Clinic cancels the service.

Clients must disclose any medical conditions, medications, allergies, pregnancy or breastfeeding when booking. If treatment cannot proceed because relevant information was not disclosed, the deposit will be retained and this will not automatically qualify for a package refund.

Promotional prices cannot be applied retrospectively. Packages purchased before a promotion, including Black Friday offers, are not eligible for price adjustments, refunds or clinic credit.

Where a statutory 14-day cancellation right applies to an online purchase, it remains unaffected. If treatment begins at the client’s request during this period, the value of any services already provided may be deducted from the refund.

If Belle Clinic cancels an appointment, payments may be transferred to another suitable date or refunded. Finance-plan payments are also subject to the finance provider’s terms.

For refund enquiries, please contact info@belleclinic.co.uk.

Refund and Cancellation Policy

Payment for treatments and packages is required before the first appointment, either in full or through an approved finance plan.

A £50 deposit is required to secure an appointment and will be deducted from the treatment cost. Consultation-only deposits are retained as the consultation fee.

Clients may reschedule once free of charge by providing at least 48 hours’ notice. Each further change requires a £25 rescheduling fee. Deposits will be retained for late cancellations, missed appointments or arrivals of more than 10 minutes where treatment cannot proceed.

Model deposits are non-refundable and non-transferable. All treatment packages are also non-refundable and non-transferable after purchase, except where required by law or where Belle Clinic cancels the service.

Clients must disclose all medical conditions, medications and allergies when booking. If treatment cannot proceed because relevant information was not disclosed, the deposit will be retained and a package refund will not automatically be provided.

Promotional prices, including Black Friday offers, cannot be applied retrospectively. Previous purchases are not eligible for price adjustments, refunds or clinic credit.

Your statutory consumer rights, including any applicable online cancellation rights, remain unaffected. If Belle Clinic cancels your appointment, your payment may be transferred or refunded.

For assistance, please contact info@belleclinic.co.uk.